[General Provisions]

1. Definitions:

   WinkSell(hereafter referred to as ‘System’ or ‘Software’ or ‘Service’) is owned and operated by Logico Global Private Limited (hereinafter referred to as ‘We’ or’ Us’ or ‘Ours’ or ‘Team’ or ‘WinkSell Team’).

   Users (hereinafter referred to as ‘You’ or ‘Yours’ or ‘customers’ or ‘License Holders’ or ‘clients’) using the application software served at winksell.com or any of it’s subdomain(s) under monthly subscriptions.

2. Winskell is designed and developed to be offered a Software as a Service ( SAAS) and therefore all proprietary rights indisputably remain with us.
3. We only offer this system online and there is no offline version that we serve.
4. Winksell is served only on the main domain and/or the subdomains of winksell.com and there is no other domain on which we offer this system. In case we decide to serve this system by any other means we’ll amend this document to incorporate the same.
5. Winksell has no other sales, distribution, training, induction, support agent than us.
6. We only offer this system on a ‘USE AND PAY’ basis where monthly billing is done on a post-paid-basis to avoid any liability or commitment in future.
7. There are no advances/securities to be paid at all whatsoever. The only consideration for provision of service is the post-paid monthly fee, the rules of which are detailed below in the ‘Services Fee’ section.
8. As there exists no advance payment or prepayment or consideration of any type, there exists no refunds at all
9. As there exists, in this system, the option to download each of the reports , the responsibility of backing up the data remains with the user himself.
10. Though , as detailed in article 5 in the ‘Service Availability’ section below, we commit a 2-month prior notice yet we reserve the right to cancel the service at any point of time for any user(s) .
11. If any of the terms of this document are unacceptable to you, your only remedy is to stop using the system anymore.

[ Service Availability ]

1. We , on moral grounds, bind ourselves that we’ll keep available all the features of the system demonstrated to the customer or his staff before or at the time of provisioning the system for regular use.
2. We believe in taking all the necessary measures that should be taken to avoid the downtimes.
3. This is morally binding on us to inform you in case any unforeseen contingency arises causing any kind of accidental disruption in the service or any part of the service.
4. We find ourselves morally responsible to attend on priority any anomaly in the system if found and communicated to us. No Fee will be charged at all for fixing a bug or anomaly in the existing system.
5. We look forward towards a long term relationship with all our customers, yet if due to any reason the company deliberately decides to cancel the provision of the service, we commit to communicate this to our client(s) at least 2 months in advance.

[ Services Fee ]

1. Fee for provisioning is charged on a monthly basis and is charged on a per branch basis and the primary currency to determine the amount of the month end bill in local currencies is USD.
2. For Year 2021, the decided monthly fee per branch is USD40.
3. If the company decides for any changes in the monthly fee, the changes will be communicated at least 2 months in advance to all the existing customers via email on the Primary Email IDs of the user/licence holder or via the system notifications.
4. First 30 Days: This period starts the day the system is provisioned for regular use ( excluding the trial period if any allowed by our sales) and completes on the 30th day from the start date.
5. First Billing Month: The month in which the First 30 Days period completes.
6. Due Date: First monthly fee becomes due on the 1st day of the month next to the First Billing Month. The invoice will be generated in the system and/or will also be sent to the LicenceHolder via primary email.
7. For the succeeding months the due date will be the 1st day of every month.
8. Last Date: Monthly fee is to be paid on a postpaid basis and is to be paid no later than the 10th of the month next to the Billing Month.
9. Termination of Service: Failing to pay the monthly fee by the Last Date can cause disruption of service.
10. Restoration of Service: The terminated service due to non-payment can only be restored on the payment of the due invoice within 30 days from the Due Date of the unpaid bill.
11. Cancellation of Account: If 30 days pass as detailed in article 10 above, Licence Holder’s account can be irreversibly cancelled.
12. Payment can be made by any of the following methods:
    1. System Checkout through PayPal
    2. Any other option discussed and agreed upon
13. As there are no prepayments or advances other than the monthly fee therefore no refunds exist at all.
14. No Fee will be charged from any customer to fix any bug or anomaly in the existing features of the system.

[ System Capacity ]

1. One license holder can create 25 branches of the same business. If more than 25 branches are needed,licence holders can contact WinkSell Support.
2. One branch can have no more than 3 terminals, and if more than 3 terminals in any branch are needed , licence holders can contact WinkSell Support.

[ System Scalability]

We continuously work to keep the system competitive by adding value to it on the basis of evaluation of the feedback from our estimable clients and the trends in the technology.

And in case any Licence Holder wants extended customization in the system other than the routine support and maintenance, he/she can contact support for the Terms.